Topic 1: The Fundamentals of Assertiveness

Topic 2: Assertiveness and Your Personality

Topic 3: Asking for What You Want

Topic 4: Self-Assertion with Difficult People

Topic 1: What is Assertiveness?

Topic 2: Communication Styles: Passiveness

Topic 3: Aggressiveness and Assertiveness

Topic 4: The Skills of Assertive Communication

Topic 5: Improving Your Relationships

Topic 6: Asserting Your Power

Topic 7: Assertiveness for Specific Situations

Topic 8: Mastering Assertiveness

Tape 1: Optimizing Your Performance

Tape 2: Your Image, Power, and Career

Tape 3: Leadership In Today’s Organization

Tape 4: The Power of Words

Tape 5: Communication Skills, Strategies and Tactics

Tape 6: On The Home Front

Tape 1: Design Interdisciplinary Curriculum K-12

Tape 2: Developing Interdisciplinary Outcome-Based Frameworks

Tape 3: Interdisciplinary Curriculum and Alternative Forms of Assessment

Tape 4: Curriculum Integration, Whole Language and Teacher Action Research in an Urban Elem School

Tape 5: Curriculum Integration in Urban Middle Schools

Tape 6: Integrating Curriculum and Performance at the High School Level

Tape 7: Keeping Content Alice: What is the Relationship Between Integrating the Curriculum and the New Discipline Based Content Standards?

Topic 1: Changing Relationships

Topic 2: 5 Keys to Perception

Topic 3: Perception of Personal Capabilities

Topic 4: Perceptions of Personal Significance

Topic 5: Perceptions of Personal Influence

Topic 6: Self-Discipline

Topic 7: Interpersonal Skills

Topic 8: Responsibility

Topic 9: Judgmental Skills

Topic 10: Social Inoculation

Topic 11: Restructuring Relationships

Topic 12: Working Together

Topic 1: The Realities of Communication

Topic 2: Benefits of Becoming a Better Listener

Topic 3: Beliefs and Barriers to Effective Communication

Topic 4: Biases to Effective Listening

Topic 5: Assisting the Speaker

Topic 6: The “How To’s” of Effective Listening

Topic 7: Effective Listening: Putting It All Together

Topic 8: Effective Listening: Wrap-Up

Topic 1: Introduction

Topic 2: Ego States

Topic 3: Stroking

Topic 4: Time Structuring - Introduction

Topic 5: Time Structuring - Withdrawal

Topic 6: Time Structuring - Rituals

Topic 7: Time Structuring - Pastimes

Topic 8: Time Structuring - Activities

Topic 9: Time Structuring - Games

Topic 10: Time Structuring - Intimacy

Topic 11: Time Structuring - Conclusion

Topic 12: Conclusion

Topic 1: The Six Universal Principles of Influence

Topic 2: Reciprocation: You, then Me, then You, then Me

Topic 3: Reciprocity and Opportunity: Use It or Lose It

Topic 4: Scarcity: The Rule of the Rare

Topic 5: Scarcity: For Better, for Worse

Topic 6: Authority: Showing Knowing

Topic 7: The Most Powerful Authority of All

Topic 8: Consensus: People Proof, People Power

Topic 9: Commitment and Consistency: “Why did I do that?”

Topic 10: Liking: The Friendship Factor

Topic 11: Influence at Work: Applying the Six Principles

Topic 12: Putting It Together: Influence in Action

Module I - Management Values

Module IV - Work Motivation

Module V - Empowerment

Module VII - Productive Management: A Matter of Style

Topic 1: Establishing New Structures

Topic 2: Preparing for Your New Life-Stance

Topic 3: Understanding the Structural Tension Concept

Topic 4: Getting to Know Your Current Reality

Topic 5: A Look at the Creative Cycle

Topic 6: Germination — the First Phase

Topic 7: Assimilation — the Second Phase

Topic 8: Catalyzing the Creative Process

Topic 9: Completion — the Third Phase

Topic 10: Maximizing Your Efforts in Creating

Topic 11: Creating What Matters to You

Topic 12: Giving “What’s Highest in You” a New Life

Topic 1: Building a Committed Relationship—With Your Customer

Topic 2: Secret #1: Seeing Customer Conflicts as Opportunities

Topic 3: Secret #2: Converting Dissatisfaction into Loyalty

Topic 4: Secret #3: Building Partnerships with Understanding

Topic 5: Secret #4: Keeping Your Lines of Communication Open

Topic 6: Secret #5: Solidifying New Customer Relationships

Topic 7: Secret #6: Never Taking Your Customer for Granted

Topic 8: Secret #7: Analyzing the Needs of Your Relationships

Topic 9: Secret #8: Prospecting for Relationships, Not Sales

Topic 10: Secret #9: Accelerating Relationships with Follow-Up

Topic 11: Secret #10: Vitalizing and Personalizing Relationships

Topic 12: How One Person—You—Can Make a Big Difference

Topic 1: Facing Critical Leadership Challenges

Topic 2: The Law of the Harvest

Topic 3: The Critical Role of Trust in a Principle-Centered Culture

Topic 4: The Foundation of Any successful Organization

Topic 5: Producing a Powerful Organizational Culture

Topic 6: Identifying and Improving Our Leadership Styles

Topic 7: Leadership vs. Management: Managing Things, Leading People

Topic 8: Cultivating the Elements of Trust in Business Relationships

Topic 9: Tasks for the Principle-Centered Leader

Topic 10: Combatting Organizational Fatigue and Cynicism

Topic 11: The Leadership Focus

Topic 12: Taking Immediate Action

Topic 1: Introduction and Rationale

Topic 2: Stroking

Topic 3: Exercises in Stroking

Topic 4: Structural Analysis

Topic 5: Exercises in Structural Analysis

Topic 6: Transactional Analysis

Topic 7: Exercises in Transactional Analysis

Topic 8: Games Analysis

Topic 9: Recognizing Classroom Games

Topic 10: Script Analysis

Topic 11: Exercises in Script Analysis

Topic 12: Applications to Schools